Shipping policy
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms:https://missmahjong.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Your shipping rate will vary based on the weight of your product, starting at $7 and capping at $15.
All times and dates given for delivery of the products are given in good faith but are estimates only. We do not ship on weekends or U.S. holidays.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping at this time.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
WHAT HAPPENS IF MY ORDER IS LOST IN TRANSIT?
Most orders that have a pause in shipping movement will start moving again within 2 weeks. If your order has had no movement for 3 weeks, we will file a claim with the shipping carrier and ship out a replacement.
I HAVE ANOTHER QUESTION...
If you have any further questions or comments, you may contact us by:
- Email: hello@missmahjong.com